Dawn Zurn, CISR
Customer Service Agent
Sterner Insurance Associates Inc.


Dawn has lived in Lehighton area all her life. She currently lives in Mahoning Township with her husband of 19 years, and two sons ages 16 and 13. As if that is not enough, three Jack Russell Terriers also share their home and keep her hopping! Dawn really values time spent with friends and family.

Dawn could be called the most loyal employee of Business Insurance Specialists having joined the team in 1982 when she was still a senior in high school. Once she graduated, she never looked back! She got her Property & Casualty Insurance license in 1985. She continued to take educational courses and in 1995 she earned her CISR designation. Dawn celebrated her 25th anniversary with Business Insurance Specialists shortly after Sterner Insurance took over. She has seen many changes in the industry over that time!

“Even though I have been with Sterner for a short time, I feel that they have a lot to offer our clients. Having worked with some of the BIS clients for over 25 years coupled with my vast and varied insurance background helped make the transition to Sterner easier for some of our clients. It was important to me that they felt secure that the level of service would not change with the new owners. I strive hard to please each of our clients, they are like friends and family after all these years!”

Please feel free to contact Dawn by calling Sterner Insurance at 610-377-4202 or by emailing her directly at dawn@sternergroup.com.